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Shipping & Returns

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Privacy Policy

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📦 Shipping & Returns

Processing Time - Orders are shipped within 5 business days. Shipping times vary by location and carrier. We’re not responsible for delays caused by shipping services or customs.

🚫 Returns & Refunds

All sales are final. Each agate is one-of-a-kind and shown exactly as pictured. For this reason, we don’t offer returns or refunds. We stand behind the quality of our pieces and do our best to show every detail clearly.

If your item arrives damaged, email us within 3 days at

📧 info@agatesfrommexico.com

with clear photos of the item and packaging. We’ll review the issue and do our best to help.

Questions? Just reach out — we’re here for you.

Customer Service

Contact us

customerservice@agatesfrommexico.com

Monday - Friday

9:00AM – 6:00PM CT

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