Privacy Policy Agates From Mexico

Your Privacy Matters to Us

This Privacy Policy explains how Agates From Mexico ("we," "us," or "our") handles your personal information when you use our website, www.agatesfrommexico.com (the "Service"). By using our website, you agree to the way we collect, use, and protect your information as described below.

What This Policy Covers

This policy describes:

- What information we collect
- How we use it
- When we share it
- How we keep it safe
- Your rights and choices

Key Definitions

- Service: Our website, www.agatesfrommexico.com
- Personal Data: Information that can identify you (e.g., your name or email address)
- Usage Data: Information about how you use our website (e.g., pages visited, time spent)
- Cookies: Small data files stored on your device

Who Controls Your Data

Agates From Mexico is responsible for your personal data and its protection.

How We Collect Your Information

We collect different types of information to provide and improve our services:

- Personal Data: When you register, subscribe, make a purchase, or contact us, we may collect your name, email, phone number, address, and payment information.
- Usage Data: Automatically collected, such as your IP address, browser type, pages visited, and session duration.
- Cookies: Used to enhance your experience, remember preferences, and track site activity. You can disable cookies via browser settings, but some features may not work correctly.

How We Use Your Information

We use your data to:

- Operate and improve our website and services
- Communicate with you (e.g., updates, support, promotions)
- Enable account features and personalize your experience
- Monitor usage and fix technical issues
- Comply with legal obligations
- Send marketing emails (only if you haven't opted out)

If you receive promotional offers from us, you can always opt out by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly.

How Long We Keep Your Information

We keep your personal data only as long as necessary:

- Account and transaction data: Retained for up to 7 years for legal compliance
- Usage data: Usually kept for a shorter period unless needed for improvement or security
- Marketing data: Retained until you unsubscribe or request deletion

Where Your Information May Go

Your data may be stored or processed outside your home country, including in the U.S., where data protection laws may differ. By using our Service, you agree to this transfer. We take reasonable steps to ensure your data remains protected.

When We Might Share Your Information

We may share your data:

- To comply with legal obligations
- To protect our rights or the safety of users
- With service providers (e.g., hosting, analytics, payments) who help us operate the website. These parties only use your data as needed to perform their services.

We do not sell, rent, or trade your personal information.

Your Privacy Rights

For European Users (GDPR)

You have the right to:

- Access, correct, or delete your personal data
- Object to or limit how we use your data
- Withdraw consent at any time
- Request a copy of your data in a portable format
- File a complaint with a data protection authority

We may ask you to verify your identity before we act on your request.

For California Residents (CCPA)

You have the right to:

- Know what personal data we collect and how we use it
- Request access to or deletion of your personal data
- Opt out of the sale of your personal information (we do not sell data)

To exercise these rights, please contact us using the details below.

Cookies and Tracking

We use cookies and similar tools to:

- Analyze how the website is used
- Improve user experience
- Provide relevant marketing (if applicable)

You can manage cookie preferences in your browser or use opt-out tools like the Google Analytics opt-out browser add-on.

Website Analytics

We use services like Google Analytics to understand how people use our site. These services may use cookies or other tracking technologies. Google may use the data to personalize ads within their own network.

Third-party Services

We may use trusted third-party tools such as:

- Payment processors (e.g., PayPal, Apple Pay)
- Email services (e.g., Mailchimp)
- Hosting providers and analytics tools

These providers are only allowed to use your data as needed for their tasks and not for their own purposes.

Children's Privacy

Our website is not intended for anyone under 18. We do not knowingly collect data from children. If we learn that a child has submitted personal information, we will delete it promptly

Security Measures

We use industry-standard measures (e.g., HTTPS encryption, secure servers) to protect your data. However, no method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we'll notify you by email or through the website. Please review this page regularly.

If you have any questions or wish to exercise your data rights, contact us at:

Email: info@agatesfrommexico.com